Trust Dunkin' Donuts

May 6, 2021 By Phil Joujon-Roche - Health Talent Solutions

Trust Dunkin' Donuts

The following section is one of my all-time favorites on trust, the importance of trust in all of our relationships. The Webster’s dictionary defines trust as assured reliance on the character ability or truth of someone or something.  It’s an excerpt from the book around the corner to around the world by Duncan donuts CEO Robert Rosenberg. This section concludes and details the following four standards with respect to trust sincerity, competence, reliability ...

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How to Tactfully Turn Down a Job Applicant

April 22, 2021 By Phil Joujon-Roche - Health Talent Solutions

With recent COVID-19 layoffs and furloughs, turning down applicants with class pays off in your long-term recruiting efforts and reputation as an excellent place to work. Todays’ times call for a more empathetic response, when turning down candidates we have interviewed. How to Tactfully Turn Down a Job Applicant Don’t Leave Them Hanging If you think about it, you’ve probably dealt with situations where you felt your communication was going into a black ...

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5 Keys to Leading Remote Teams

April 8, 2021 By Phil Joujon-Roche - Health Talent Solutions

5 Keys to Leading Remote Teams (plus a challenge) When you see your team every day in the office, that’s one type of leadership. When it comes to remote team leadership, it’s less about time clocks, absenteeism, and “where are you going?” Leading remotely, you don’t know what your team is doing, versus office managers who know all day long where their team is and what they are doing.  Here are 5 ...

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Maximize your energy at work

March 30, 2021 By Phil Joujon-Roche - Health Talent Solutions

Maximize your energy at work

Maximize your energy at work: Great ways to fuel enthusiasm and boost success. Even the best of jobs have good days and bad days and sometimes can be tedious. Keeping your energy level up is about more than getting a good night sleep and a smart fueling at breakfast. It comes from your internal attitude as well as from the people around you. Take a preemptive strike against burnout with these ideas to enjoy high-energy ...

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One Upgrade Too Many

January 14, 2021 By Phil Joujon-Roche - Health Talent Solutions

As Peter Drucker so wisely stated, “Culture eats strategy for breakfast.” Let’s be honest:  today’s rapid pace of Healthcare IT spending can quickly land otherwise healthy hospitals in the financial ICU in a hurry.   New trends, such as healthcare consumerism and evolving reimbursement keep leaders constantly looking to improve the financial health and competitiveness of their hospital.  This drives healthcare software companies to create solutions, which drive their bottom line and in theory ...

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A Guide to Using Scorecards in Revenue Cycle Management

December 14, 2020 By Phil Joujon-Roche - Health Talent Solutions

With over 20 years’ experience working with dozens of hospital business offices, the greatest common weakness we see at Health Talent Solutions is a lack of individual discipline and accountability for individual roles in the revenue cycle. Picture yourself on a flight to Hawaii and the captain interrupts your inflight movie to announce “I have got some good news and some bad news.   The bad news is all the instruments (gauges) have stopped working, so ...

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Why Are Rural Hospitals Closing?

October 7, 2020 By Phil Joujon-Roche - Health Talent Solutions

Why Are Rural Hospitals Closing – And What Can Revenue Cycle Management Do to Fix It? Revenue cycle management has proven a challenge for hospitals across the country, but no where is it more acute than for small and medium-sized hospitals in rural settings. According to a study by iVantage Health Analytics,41 percent of rural hospitals have faced negative operating margins, with many closing their doors as a result. Rural hospitals therefore face revenue cycle ...

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